Warranty and Unit Registration
Register your RenewAire energy recovery ventilators (ERV) or dedicated outdoor air systems (DOAS) to take advantage of our warranty program.
Why Register Your Unit?
- Proof of Purchase: Registering your energy recovery ventilator can serve as an alternative proof of purchase for warranty claims.
- Easier Claims: Registration can streamline the process of making a warranty claim.
- Faster Communication and Exclusive Offers: By filling out our Unit Registration form, we can quickly contact you about any product updates or exclusive promotions related to your ERV.
- Customer Support: Registration can make it easier for our Technical Sales Support team to troubleshoot any issues that you might encounter with your ERV.
Unit Registration Form
What's Covered by Your Warranty
What's Included
RenewAire products have an industry-leading warranty that includes a 10-year structural and performance warranty for our static-plate core. Commercial products have a two-year warranty while our residential units have a five-year warranty for residential products. View our full warranty statement.
How to Get Warranty Service
What's Not Included
RenewAire’s warranty does not cover damages caused by (a) accident, abuse, negligence, or misuse; (b) operating the product in a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals; (c) modification, alteration, repair or service by anyone other than an authorized RenewAire dealer or contractor; (d) improper matching or application of the product or components; (e) failure to provide proper maintenance and service to the product according to manufacturer’s instructions; (f) installation or operating of the product in a manner contrary to the instructions of the manufacturer; (g) lightning, fluctuations in electrical power or other acts of God. This limited warranty also excludes all costs of installation, disconnection, or dismantling the product, parts used in connection with normal maintenance such as filters or belts, and owner-required maintenance. Consult the instructions enclosed with the product for information regarding recommended maintenance.