Shipment Tracking

Check the shipping status of your ERV or DOAS order.

Shipment tracking - aerial view of RenewAire building

LTL Freight Tracking

Orders shipped via less than a truckload (LTL) freight include: commercial units, EV200 units and some orders with multiple residential units.

For tracking information, please contact RenewAire’s Technical Sales Supoort team at 1-800-627-4499.  You will be asked for a Customer Reference Number. You may use either of the following:

  • P.O. Number
  • RenewAire’s Sales Order Number
    • Do not include the zeros before the numbers or the -000 after the numbers
    • Correct example: 12345
    • Incorrect example: 000-12345-000

UPS Shipment Tracking

Orders shipped via UPS include: replacement parts, accessories, and single unit orders for BR130, EV90, and EV130 model ERVs.

Contact Us

If you have any further questions about your order shipment, please contact us:

Phone

+1 (800) 627-4499 — Toll-Free